Could this be the Trident announcement?

Hi, terence any chance that you know how many of these were sent to orlando, fl would love to get one from my local store instead of online. I rather give the sale to them as at the end of the day they are the ones there for you when something goes bad. Thank you for all your hard work.
 
Hi, terence any chance that you know how many of these were sent to orlando, fl would love to get one from my local store instead of online. I rather give the sale to them as at the end of the day they are the ones there for you when something goes bad. Thank you for all your hard work.
Yes, I know how many were sent to FL. Our platinum stores in that area did receive Tridents. I have no idea how they have determined how to sell them or if they will have any tomorrow for sale. Sorry. Might be worth hovering around the back door when the staff arrives before official opening ;)
 
If what am reading is correct that you need to send the unit back every year or 18 months and spend 200$ or DIY 100$ for service is true, i will say as a consumer this product is not for me. Are you kidding me...
Kh guardian sell the parts that need servicing like the dosing tubings for dirt cheap...

These testers are becoming commoditized many are coming to the market and all claim to be better than the earlier ones.

Further more most are test and dose combo instead of test only with trident.

I do not see cost or reliability advantage at this point with the trident even if you already have a new compatible apex and do not need to spend an arm and a leg on an apex upgrade just to have the trident.

Stand alone testers are the safest way to go from reliability and cost stand point in my opinion.
I might be wrong, so will wait and see how this fan out...
 
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Yes, I know how many were sent to FL. Our platinum stores in that area did receive Tridents. I have no idea how they have determined how to sell them or if they will have any tomorrow for sale. Sorry. Might be worth hovering around the back door when the staff arrives before official opening ;)
Thanks, i guess am going to have to hit topshelfaquatics super early tomorrow and thank you once again
 
Btw credit is given when credit is due. Congrats to Neptune team on the launch. You all worked on this for a while now and I best it feel amazing seeing the product on the shelves.
Kudos to the team and congrats again.
 
If what am reading is correct that you need to send the unit back every year or 18 months and spend 200$ or DIY 100$ for service is true, i will say as a consumer this product is not for me. Are you kidding me...
Kh guardian sell the parts that need servicing like the dosing tubings for dirt cheap...
These testers are becoming commoditized many are coming to the market and all claim to be better than the earlier one.
Further more most are test and dose combo instead of test only with trident.

I do not see cost or reliability advantage at this point with the trident even if you already have an apex and do not need to spend an arm and a leg on an apex upgrade just to have the trident.
Sand alone testers are the safest way to go from reliability stand point in my opinion.
I might be wrong, so will wait and see how this fan out...

I get what your saying but equipment with moving parts requires periodic maintenance. That’s life. The Trident won’t be for everyone, same for other testing devices out. For me, ease of use is important and Neptune’s programming is by far ahead of the rest. The Trident really is easy to setup. I have not incorporated auto dosing thus far but happy with the monitoring aspect at this point.
 
I get what your saying but equipment with moving parts requires periodic maintenance. That’s life. The Trident won’t be for everyone, same for other testing devices out. For me, ease of use is important and Neptune’s programming is by far ahead of the rest. The Trident really is easy to setup. I have not incorporated auto dosing thus far but happy with the monitoring aspect at this point.
Yup we saying the same thing. I have khg for 2 years now. Love it. I need to service it every 12 months. Cost is like 10 to 20$ easily DIY and. No need to ship anything back.
My khg test and dose also. So when my apex lock or lose connection to fusion which happened couple of times a year, my dosing is not impacted..
Agreed trident is not for everyone, it's not for me:).
I bet khg is not for everyone either.

Good news for consumer is that many testers are available and many more are coming..
 
Yup we saying the same thing. I have khg for 2 years now. Love it. I need to service it every 12 months. Cost is like 10 to 20$ easily DIY and. No need to ship anything back.
My khg test and dose also. So when my apex lock or lose connection to fusion which happened couple of times a year, my dosing is not impacted..
Agreed trident is not for everyone, it's not for me:).
I bet khg is not for everyone either.

Good news for consumer is that many testers are available and many more are coming..

Very nice. Yes definitely. Reef keeping has come a long way.
 
only 34 units left on BRS.... I guess they had 35...;)
 
If there is more than one of you, send pics please. hahaha.
Hi Terence, when can I get one in the UK do you think ?

And how do I pay! Lol
 
ok now only none.. sold out in 2 minutes on BRS
 
What a shock 3:01 out of stock at BRS, I had put a notify me when in stock months ago and got this
When will it be available?
We hope to start stocking the new Neptune Trident shortly, however it may be a month or two before that happens.
Price: $599.95
What a let down.
 
Got an order to go through on BRS but hoping it will get confirmed - planning to call them in the AM
 
I find it laughable that people would complain about service cost on the Trident, and they would go out and spend hundreds to thousands of dollars on corals and not blink an eye. When this device will be protecting their investment on a daily basis.
 
I find it laughable that people would complain about service cost on the Trident, and they would go out and spend hundreds to thousands of dollars on corals and not blink an eye. When this device will be protecting their investment on a daily basis.

Maintenance should be expected with a pump, but do you think it was communicated well?
 

IF YOU HAD TO TAKE A REEFING EXAM, WOULD YOU PASS?

  • Yes!

    Votes: 32 45.7%
  • Not yet, but I have one that I want to buy in mind!

    Votes: 9 12.9%
  • No.

    Votes: 26 37.1%
  • Other (please explain).

    Votes: 3 4.3%
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