- Joined
- Sep 26, 2016
- Messages
- 1,961
- Reaction score
- 1,224
- Location
- Long Island, NY
- What state or country do you live in
- New York
Most places when you leave a review edit / review before posting on there website. I believe BRS is another vendor that does the exact same thing. Is LA perfect, nope, but there customer service is. One of the few companies that credit your card if something goes wrong versus give store credit.
BRS screwed me with an order of the Red Sea Alage Management kit. I received a box with all open test reagents and missing the color wheel to test against. When I called them about this, they sent me a replacement that expired in 3 months!
Because of that, I only order from them what I can't get anywhere else. Also, if you need to return something it's completely on you. Whereas Marine Depot will let you use their commercial shipping rates and deduct it from your refund.
I used to prefer BRS until I had a problem. Marine Depot is much more customer friendly, ime.
On the other hand, I wrote a negative review on an AquaMaxx skimmer and they didn't post it. They only posted the positive and mediocre reviews. So MD's reviews are definitely edited.



