I'M CALLING YOU OUT LIVE AQUARIA!!!

[Mandelstam]

From my personal observations as well as friends.
Here is an honest write up regarding such http://www.alanhawk.com/blog/rotr.html
Not Reef or aquaria related but fish related none the less.

Alan Hawk is the fricking God of reviews. Master pieces. <3 Most other "reviews" are more like unboxings imo.

 

[vertigo01]

Alan Hawk is the fricking God of reviews. Master pieces. <3 Most other "reviews" are more like unboxings imo.

Here, here.
No matter his work load, he always takes the time to answer E-Mails, whether they are reel related or otherwise.
Alan Tani is another wealtb of info cept his knowledge has to deal with conventional reels.

 

[Mandelstam]

Here, here.
No matter his work load, he always takes the time to answer E-Mails, whether they are reel related or otherwise.
Alan Tani is another wealtb of info cept his knowledge has to deal with conventional reels.

Yes, love Tani & Friends too! They made me buy an old 113h and rebuild it to a Tank. [emoji51]. I love it.

 

[vertigo01]

Yes, love Tani & Friends too! They made me buy an old 113h and rebuild it to a Tank. [emoji51]. I love it.

Penn certainly doesn't make em like they used to.

I'm not much for conventional reels for inshore use but for offshore use, they are the only way to go.

 

[docvin]

I’ve been ordering from them for over 10 years. Not only have I received great specimens but they always honor their warranty no questions asked. Who else gives a 14 day guarantee on saltwater fish, certainly not the LFS.

 

[Amps Reef Life]

Live aquira is freaking awesome. I have bought Coral and fish from all over Dallas Texas and all over the internet. No one else out there is offering what live aquira does on a customer service level. I have been ordering most of my new fish for my build through them. I've gotten Coral and fish from divers den to. Yeah it's little pricey but you pay for them to stand by the product and refund you if any problems. I haven't yet to get a fish that's sick or not eating after adjusting the my tank. Yeah maybe the first day a fish won't eat but who wouldnt when placed in a bag and shipped over night to your house. So far I'm at about 12 fish. The review may looks a little scaled in one direction but they do a really good job. I am a review type of person that goes for this hobby, and restaurants ectttt. I like writing reviews the bad ones suck but when a Bussiness has done an outstanding job it's enjoyable to give them a review. I have left a ton of reviews on BRS. They have amazing customer service and that's a heavy reason I give them my Bussiness. Drivers dens is where it's at for fish.

Don't get me wrong I love to support my favorite fish stores and stick with the ones that have treat me right. I do enjoy ordering fish from divers den it's easy and lazy lol.

 

[DSC reef]

Wondering if this was another thread for drama started by the OP since he hasn't responded. Personally, live aquaria and divers den have been top notch for years every order made from me and my wife.

 

[Dom274]

Im not protecting anyone but calling "someone out" like this in your thread is a VERY BAD way to go about your motive here..
If you personally had a bad experience first hand then thats fine ,but how did customer service take care of the bad situation is the real question?
Lets hear your conversation of your first hand experience in the Vendor Feed Back section in the R2R forum.
If you DONT have a first hand negative experience with this vendor ,,then this thread should of NEVER been started.
Its not a perfect world selling/shipping livestock, theres always a negative situation that arises in this live animal industry,,the biggest question is when a problem happens,,how does the company handle the situation..
Nuff said,,,this thread is pointless ridicule

Excuse me? Did you even read what I posted?

If you personally had a bad experience first hand then thats fine ,but how did customer service take care of the bad situation is the real question?

Why would I call customer service to complain about their user reviews? It doesn't affect me in anyway shape or form.

Lets hear your conversation of your first hand experience in the Vendor Feed Back section in the R2R forum.

I did give my first hand experience. Twice. This thread can be moved to vendor feedback is it bothers you that much. Doesn't matter to me.

Other than that, you guys are great! Keep up the good work!

And just to be clear - I'm not upset with them actually. I said in my OP I think they are great. This just stuck out to me like a sore thumb when browsing the site this morning.

If you DONT have a first hand negative experience with this vendor ,,then this thread should of NEVER been started.

I've placed 9 orders with them this year. I'd say I have first hand experience with them - Can't say anything has been negative though, that have always been great.






I'm not protecting anyone, but attacking someone for posting a thread on an internet forum when it's clear you didn't read any of it is a VERY BAD way to go about your motive here.

 

[Mark Gray]

I have had very good luck with them not edited I bought a flame angel from them it would not eat ever and died they sent me another right away

 

[DSC reef]

I digress...... I don't see any attacking @Dom274 just answers and opinions to a thread you started.

 

[Dragon52]

i have dealt with them many times with no issues. Just bought some fish last wk & 2 of them died within a cpl days possibly because of an extra 24 hr delay in getting them here because of weather. Called them when I found out they were stuck in Kentucky & they told not to worry if they didn't make it & reminded me of the 14 day guarantee. They will be sending me replacements Monday. Finding GOOD Dealers online is very hard & they are one of the best IMO.

 

[EmdeReef]

Pics from my last LA shipment a while ago...half the styrofoam box was filled with water, all the bags were deflated and poor 3 chromis that were in the same shipment I was supposed to give to my 16yo cousin who wants to get into reefing didn’t make it...

Also on Wed of last week i resubmitted my review of the LT plate coral, which I did purchase from LA some time ago and it’s not on the site as of today. Perhaps other people can try too but sounds like they are faking their reviews. That said I think it’s beyond stupid to have reviews of live animals...

And yes they’ll refund you immediately which is what all big corporations do as they just write it off from their taxes as a loss...

The only reason I post is that I’ve been buying my livestock from them for many years and it’s only in the last 2 that things have started getting worse...

 

[Dom274]

Wondering if this was another thread for drama started by the OP since he hasn't responded. Personally, live aquaria and divers den have been top notch for years every order made from me and my wife.

So now I'm being accused of starting drama? Again, if you read my post, you would know I have no complaints with LA. Why does everyone immediately switch the topic to their customer service? I wasn't talking about their customer service at all - I made no mention of it. I was specifically talking about the user reviews I saw on their website - That's it. Am I not allowed to call a company out and tell them what I think of their website?


I do have an issue with a vendor editing user reviews - My issue being that a vendor editing a user review defeats the purpose of a user review IMO. At what point does editing for grammar end and re-writing start? I typically don't leave user reviews, but I have been ordering from Amazon, Newegg, Tiger Direct, Microcenter, etc for years and I don't remember ever thinking "Wow, these reviews look completely fake".

 

[Dom274]

I digress...... I don't see any attacking @Dom274 just answers and opinions to a thread you started.

My apologies if I came off defensive then. I posted this earlier in week and forgot about it until I saw it in the email blast this evening.

 

[NowGlazeIT]

Why does everyone immediately switch the topic to their customer service? I wasn't talking about ".

Sorry I think I may have played part in that. Kind of a fine line tho you got to admit

 

[DSC reef]

My apologies if I came off defensive then. I posted this earlier in week and forgot about it until I saw it in the email blast this evening.

No worries, wasn't trying to accuse.

 

[Dom274]

Sorry I think I may have played part in that. Kind of a fine line tho you got to admit

True. I figured if I clearly stated that I'm not actually upset with them, we wouldn't derail the thread... Oh well, im not too concerned with my interwebs reputation if people think I'm a jerk (I am) .

 

[EmdeReef]

I think we shouldn’t attack each other but rather get a sense if this is something that we as a reefing community can help with. I’m a very skeptical person and a New Yorker but this forum has taught me to be open minded about almost everything people post as in my experience almost 100% is well meaning.

We need to keep in mind that many people who start fresh in this hobby will be starting by buying from “the biggest names in industry” and that’s why we somewhat have the duty to hold those to the highest standards. Just my 2 cents.

 

[NowGlazeIT]

Yea as long as we keep it truthful I could care less where the conversation ends. I just wanted to help other reefers out by advising everyone to proceed with caution from the Wisconsin facility. I received my order just a few months ago and imo I’ve been noticing some quality control issues

 

[wattson]

Its all good....