Im done with ecotech who makes a reliable led?

Thank you for your input! Good to know!

OP needs to resolve his or hers humidity problem for potential issues I've stated.

Regardless of the light brand, the OP chooses- humidity/ salt and electronics don't mix well. With extremally harsh conditions like those of a canopy, we recommend cleaning any light you have frequently as part of your tank maintenance. Wipe it down monthly to prevent salt from getting in the light and if your light has a fan clean it out with canned air as often as you can! Just these small things can increase the longevity of any light.
 
Regardless of the light brand, the OP chooses- humidity/ salt and electronics don't mix well. With extremally harsh conditions like those of a canopy, we recommend cleaning any light you have frequently as part of your tank maintenance. Wipe it down monthly to prevent salt from getting in the light and if your light has a fan clean it out with canned air as often as you can! Just these small things can increase the longevity of any light.

Agreed.
 
Honestly, it's Ecotech's word against yours. I would love to know how many customers they have told the same thing too. It's clearly worded in their warranty that any moisture damage is not covered. I had three xr30w's in a canopy with two fans blowing air in and one of my lights still went out after a year. After paying the $450 for a replacement I sold all three.

I would guess you and most others told by ecotech have no moisture problem. My tank is in my dining room/kitchen. There is no rust or moisture problem in that room. Ecotech offered no proof of moisture damage but honestly what are your choices? Have them ship back a defective light or just pay to have it replaced.
 
I don't have them and maybe never.

I have a friend that started working at local stores back in 1993. He's one of the most intelligent and knowledgeable reefers I've ever known. He's does repair,
the lights too. The first time he opened one up he said their not quality built, and will never buy one for himself. He took apart a $100 Chinese brand, and likes them better.

When I got back into reefing a few years ago, I could not believe a $800 light only covers
2' x 2' area ! That's BS...

But they will never lower the cost or improve the issues, as people are still buying them. They defiantly have the brand factor. The Kessil's are a much better light and are a decent light. No, they don't have all the options, but they don't need them.
 
Last edited by a moderator:
Regardless of the light brand, the OP chooses- humidity/ salt and electronics don't mix well. With extremally harsh conditions like those of a canopy, we recommend cleaning any light you have frequently as part of your tank maintenance. Wipe it down monthly to prevent salt from getting in the light and if your light has a fan clean it out with canned air as often as you can! Just these small things can increase the longevity of any light.
Well said :)
 
DM me the shipping address and the part and I will have it sent out tomorrow.
Now that is customer service! I didn't even see you all tagged, so I guess I am not the only sponsor looking at threads lol
 
This is the second time I have lost a radion to moisture. Sure it's a good light but ecotech fails to do anything about making their light moisture resistant. I have my lights 8 inches off the water in a canopy and after the first failure I added glass tops. 2 years is still all I get before the moisture renders it useless. Ecotech only solution is to repair for $275 or replace for over $400. It doesn't seem to matter your issue, no matter how many thousands you spent on their products, this is their only solution. Instead of me lining their pockets again I'm considering a switch. Is there any lights that are durable and moisture resistant. So far everything is pointing to kessels. Any information or input will be appreciated.
Welcome to my world. I had ALL ecotech and now HAVE ZERO and refuse to support them since they refused to support me and others I know of. Im leaving it at that
 
Welcome to my world. I had ALL ecotech and now HAVE ZERO and refuse to support them since they refused to support me and others I know of. Im leaving it at that
But it was out of warranty. If it was In warranty he would’ve been good to go. They don’t support people for certain reasons. I got good support from them. They replaced two noisy dry sides for my mp10 no questions asked when it was in waranty.
 
You could look into GNC Bluray - they're passively cooled and IP54-rated. Working well for me:

21CA1D47-1431-45D7-BF99-C9ABCC433905.jpeg
 
I’ve not found many of the LED fixtures I’ve used to be particularly enduring. Both my original RB fixtures ended up losing blue diodes and had blackening of others at about the five year mark - pretty good value though, considering the price. I’ve had a few Kessils die on me - two within the warranty period, two between 2 and 3 years. Lint builds up inside despite compressed air cleaning. I’ve a bunch of radions, three 30s that are three years old and three 15s that are two years old. No issues with them yet, though I do much prefer the 15s.
 
I love Reef Brite. No bells and whistles, just continuous lights from one end of the tank to the other, no spots. Dimmers can be added. MUCH less than Kessils. I've had 4 - 72" ones for two years now in a hood. I have yet to lose a single LED.
Now go ahead and slam me for hubris.
 
I went from Xr15's to the A360x's and so glad I did. Another vote for Kessils here.
[/QUO
would you be willing to share your lighting schedule with me. I'm having a tough time with mine . im new to corals and these lights.
 
But it was out of warranty. If it was In warranty he would’ve been good to go. They don’t support people for certain reasons. I got good support from them. They replaced two noisy dry sides for my mp10 no questions asked when it was in waranty.

Hello,

I will never support Ecotech, they have the worst service and lights. Not to mention they make ai and they still wont fix them. It’s really funny, when I have the current usa model 6113 which actually has more output than the radions. They are also water proof to a certain depth. Now you mention warranty, my lights were 800 also, and I was 2 years out of warranty and one of them wouldn’t work. Current usa over nighted another light to me for free and told me to keep the old one. When you see fellow reefers getting totally well (railroaded) yeah why would any of us support them. For amount you pay and for the intended purpose, one would think Ecotech would have had better engineering. I mean a boat is made to float right, how happy would you be if it just all of a sudden sprang a leak for sitting in water? I would hope they bring some buckets to bail water, or Inflatable boat. They make them this way because they are greedy.

I totally support the op and his view. Yes things happen, current usa didn’t have to send me a new light, but they did. Other companies do the same thing, so why doesn’t Ecotech. You pay a premium price for what a non water proof light, lasts maybe a year give me take and rude service for oh 900 roughly times how many you need which in most cases is three. My lights sit on top of the tank, for plus three years (including the one that failed), which was actually the dual ramp timer and not the light. When I told them this they still told me to keep the light.

cost means nothing, but amazing service and willing to back it is everything.

With the op having issues with moisture, almost any light with a fan is risky. My lights have heavy metal heat sinks and no fans. Are all of the lights with fans bad, no, but they need to support the product knowing this. All of the leds suggested are good ones since he has to switch. With that said, going to another led that has fans with his canopy may cause problems. Since the tank is probably viewed a lot using an exhaust fan to pull moisture out would work, except for noise. Placing glass panels in front of them only builds heat and more moisture plus it changes the critical angel of the lens and light penetration. The fan is going to bring an updraft of moist air into the unit. The fan is on for cooling purposes. One can’t obstruct the led lens do to obvious reasons. If one was able to either place a water resistant cloth over the fan it may help. Then we solve for heat issues. Using a thermal temp meter or temp gun one could possibly place cooling fans around it. With that as well internal temp will be higher as well. The material nylon Taffeta which is common with umbrellas is thin and breathable. Op could possible try that in front of the fan, and use rubber glue, they make some that peels right off and water proof. If that is sealed around the fan with the material, and the rest of the light is sealed, it may prevent failure. The next question is does it affect internal temp of the light. Temp is critical when it comes to circuits.
 
@Tangchaser
Have you read these posts focused on moisture

There was 1 other I missed, but the idea is the same

You mentioned you have a canopy. I vented mine to stop my hinges from rusting out.
On one end I have a couple 120mm fan guards for air intake, and on the other end is a 120mm computer fan blowing out. I put some fiberglass bug screen over it to protect jumpers.
No more moisture

I would refer back to the OP's original statement of moisture getting in the fixtures and why this is happening. It's a moot point to suggest a different light fixture with this condition still existing with that much humidity happening.

Debating what fixture is better or superior is not going to alleviate the OP's original issue.

Unless there is a "water proof" light fixture in the market (I'm not aware of any) I would like to see more info from the OP's reason for excessive humidity and solutions to correct it. Respectfully.
 
Possibly this is the one I was thinking of
How tall is your hood? None of the led products are considered moisture proof, so I’d say your application is likely more to blame than the equipment. I used to keep Kessils inside a hood, and had a failure within a year. I’ve had my Radions for a few years now with no trouble running without a hood.
 
I own the QMaven2. The light blend is better than the ReefBreeders but not as good as Kessil. Nevertheless, the Qmaven2 checked all my boxes. Completely waterproof and submersible, wifi programmable and a great price point. If you are considering it there's not a lot of info out there, but I'd be glad to answer any questions and expand on the pros and cons.
 
Hello,

I will never support Ecotech, they have the worst service and lights. Not to mention they make ai and they still wont fix them. It’s really funny, when I have the current usa model 6113 which actually has more output than the radions. They are also water proof to a certain depth. Now you mention warranty, my lights were 800 also, and I was 2 years out of warranty and one of them wouldn’t work. Current usa over nighted another light to me for free and told me to keep the old one. When you see fellow reefers getting totally well (railroaded) yeah why would any of us support them. For amount you pay and for the intended purpose, one would think Ecotech would have had better engineering. I mean a boat is made to float right, how happy would you be if it just all of a sudden sprang a leak for sitting in water? I would hope they bring some buckets to bail water, or Inflatable boat. They make them this way because they are greedy.

I totally support the op and his view. Yes things happen, current usa didn’t have to send me a new light, but they did. Other companies do the same thing, so why doesn’t Ecotech. You pay a premium price for what a non water proof light, lasts maybe a year give me take and rude service for oh 900 roughly times how many you need which in most cases is three. My lights sit on top of the tank, for plus three years (including the one that failed), which was actually the dual ramp timer and not the light. When I told them this they still told me to keep the light.

cost means nothing, but amazing service and willing to back it is everything.

With the op having issues with moisture, almost any light with a fan is risky. My lights have heavy metal heat sinks and no fans. Are all of the lights with fans bad, no, but they need to support the product knowing this. All of the leds suggested are good ones since he has to switch. With that said, going to another led that has fans with his canopy may cause problems. Since the tank is probably viewed a lot using an exhaust fan to pull moisture out would work, except for noise. Placing glass panels in front of them only builds heat and more moisture plus it changes the critical angel of the lens and light penetration. The fan is going to bring an updraft of moist air into the unit. The fan is on for cooling purposes. One can’t obstruct the led lens do to obvious reasons. If one was able to either place a water resistant cloth over the fan it may help. Then we solve for heat issues. Using a thermal temp meter or temp gun one could possibly place cooling fans around it. With that as well internal temp will be higher as well. The material nylon Taffeta which is common with umbrellas is thin and breathable. Op could possible try that in front of the fan, and use rubber glue, they make some that peels right off and water proof. If that is sealed around the fan with the material, and the rest of the light is sealed, it may prevent failure. The next question is does it affect internal temp of the light. Temp is critical when it comes to circuits.
Some people just don’t understand what waranty means. Waranty is set by corporate. Waranty is a set time frame. Waranty means that a company guarantees their product for a set time frame. Out of that set time frame, they cannot replace it free of charge. There’s no need to not support the company because you broke your product when it was out of waranty. It’s not their fault it was out of waranty. You’re comparing a $800 U.S. made, top of the line light to a cheap, Chinese fixture. Current is hurting for business and frankly sits on inventory for a long time. Not to mention their fixtures with “heat sinks” are discontinued and they are liquidating them. It’s really sad ecotech, one of the best aquarium equipment companies, is getting bashed because some people don’t understand what a waranty policy is. They offered the op to repair it for a little more than $100. I would say that is good customer service. They could’ve said “nope, but a new one for $800”. Look at cars. When you buy a new car, you typically get a 100,000 mile waranty. I don’t hear people complaining about companies because their old car broke. My GMC Sierra was a crap shoot after 100,000 miles and gmc wouldn’t replace my transmission. I have no hard feelings to them. It was right after the waranty was up too. Maybe you didn’t take care of your equipment like you should have. Like kessil previously stated, there’s a list of upkeep that should be done to ensure the longevity of a fixture. Hate ecotech all you want, but it’s your fault for not understanding the waranty.
 

IF YOU HAD TO TAKE A REEFING EXAM, WOULD YOU PASS?

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    Votes: 32 45.7%
  • Not yet, but I have one that I want to buy in mind!

    Votes: 9 12.9%
  • No.

    Votes: 26 37.1%
  • Other (please explain).

    Votes: 3 4.3%
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