Great news update from Neptune!

It’s funny how out of sorts people are getting about production delays. Neptune makes the most robust suite of controllers. Some are a bit expensive vs the practical value, but they all work very well. I don’t mind waiting an extra quarter for a product that will work well and integrate with the rest of my system.

YouTube videos of the Alkatronic are super loud. Between that, $1k for KH only and lack of compatibility... I’ll wait another year for Trident.
 
It’s funny how out of sorts people are getting about production delays. Neptune makes the most robust suite of controllers. Some are a bit expensive vs the practical value, but they all work very well. I don’t mind waiting an extra quarter for a product that will work well and integrate with the rest of my system.

YouTube videos of the Alkatronic are super loud. Between that, $1k for KH only and lack of compatibility... I’ll wait another year for Trident.

Yeah I was one that actually made a video and was not happy with the noise. I’ll be getting a replacement kit for it soon. Functionality wise it is rock solid. Not for everyone. For me I’ll be getting another for my frag tank. I like it that much. To each his own.

I like my Apex just like the next, but I also have spent too much to sit and play the waiting game. If the Trident is all it is being made up to be, I’ll give it a look. But not too thrilled about the single pump controlling everything. Also thinking that flushing to test Alk, Cal, and Mag is going to use a LOT of water. You will see what I mean when you finally get a unit.

The water usage is something that ALL manufacturers are not considering. It will gradually decrease salinity regardless of which system we use. The question is just how much will it use.

I’d like to see something that would also replace the same amount of mixed salt water that the unit removes to minimize the drop.
 
No not really analogy works fine in fact it’s exactly what they did.

Sounds like your blinded by the Neptune name and they can never do any wrong

And if you think they didn’t lie to you what did they do? Stretch the truth?

And no I don’t boycott every company that misses a deadline but when you consistently miss deadlines yeah I tend to stay away. (Cor, fmm, atk, and now trident)

Tell the truth don’t go silent don’t be shady pretty simple stuff and what every business should try strive to do.

So please tell me how hey didn’t lie open up my mind to your thought process. Let me remind you at macna they claimed first quarter nsi second quarter sales at the time no way to upgrade your head unit so your best bet is to sell your old apex for top dollar and get new probes. After three months of silence they now say it’s going to take another six months for us to buy the trident but u can now buy a new head unit and u think we are suposed to just say hey it happens? If there wasn’t a track record of products being pushed back I could let it go but it’s not and with customers that sit back and accept this Neptune will never change and they will continue to push back product releases.

Search any alk monitor thread from after macna and look at the bashing some Neptune employees gave other alk monitors without it even being run on a tank.


So to get back on track of this thread
I do not believe this is good news I believe it was the same news that was delivered at macna and to me it is bad news as i should be able to buy this product on Sunday but now have to wait another six months. If you can’t stand buy a date YOU promised then why even say a date? Unless of course there was motiv behind it (ie everyone released there alk monitors and Neptune wants people to wait for there’s so they lied about a date as waiting 6 months isn’t as bad as waiting for over a year)
Whoa. You do seem to have a bone to pick with them. I've seen you do it with other companies too.. As for Neptune, they have said for a long time that it wasn't feasible for them to release a brain unit, because demand was very high, and the programming time would take effort. Didn't mean they wouldn't do it. And now that demand is down (or more likely, supply is up), and they are getting more products requiring 2016 model, they are doing what they can to make it better for reefers to get the gear they want (ie, classic owners).

For the Trident? Delays happen. A lot. To Neptune, to Apple, to Google, to Samsung, to everything. Companies have an idea of what they can do, and make announcements. They have goals. Goals can be missed because of unforeseen issues. Neptune told us: component sourcing and manufacturing issues. I wouldn't take that as them "lying to us". I take it as they tried, but weren't able to meet it, and have readjusted their deadline, and hope for 3 more months.

Also, go buy something else. Nothing else will do what the Trident is supposed to do. Or for near the low price. (Alk is 1 grand for 1 test and Trident will be ~600 for all 3?). Even better, its new technology. You have probably been testing manually for years, right? What is another few months? Yes, the convenience will be great, but its not like you haven't lived without it for years. The COR is probably the only product that people were actually hurting for the delays (if their old pumps were dying, and couldn't get a COR, that sucked). But its not like you are waiting on the Trident to replace something you have.

If you don't like what is happening at Neptune, thats great. Your choice. Go on. But accusing them of being a bad business and seemingly trying to purposefully mislead and hurt consumers is a bit of a stretch.
 
I can't wait for the potential Siri integration. I also have a Prime in my fuge area. I've had it a while, I wonder if it is HD version. If so, more integration with Neptune and 1 less app on my phone!? YES!
 
With the amount of safety triggers I would think that it would be ok to allow the trident to control dosing. With that said anything can happen.


I asked on Facebook about this and Neptune said the Trident doesn't adjust anything, it just measures? Surely that doesn't mean it's not possible right? Hopefully one could use the test results to adjust these parameters automatically. Maybe they just mean you need more dosing pumps to do so?
20180331_081420.png
 
Will the new base unit work with the old EB8's, probes, and other classic equipment?
Basically, all I have to do is buy the $350 new base unit, swap it out with the old classic unit I'm running now, and it will run everything just like I have it set up now?????
 
Will the new base unit work with the old EB8's, probes, and other classic equipment?
Basically, all I have to do is buy the $350 new base unit, swap it out with the old classic unit I'm running now, and it will run everything just like I have it set up now?????

Yes it will
 
Will the new base unit work with the old EB8's, probes, and other classic equipment?
Basically, all I have to do is buy the $350 new base unit, swap it out with the old classic unit I'm running now, and it will run everything just like I have it set up now?????

Keep in mind that you will have to program the new unit. Your current setting will not migrate over, only your schedules/notes will do so.
 
I asked on Facebook about this and Neptune said the Trident doesn't adjust anything, it just measures? Surely that doesn't mean it's not possible right? Hopefully one could use the test results to adjust these parameters automatically. Maybe they just mean you need more dosing pumps to do so?
20180331_081420.png

2018-03-31_6-51-41.png
 

Is it added with DOS? So a 2016 Apex, 2 DOS kits, and the Trident is what one will need to monitor and control? I figured it would be possible, otherwise it would be kinda pointless.

Will be exciting to see how it all shakes out. Hopefully they have it all hooked up and working at RAP
 
Is it added with DOS? So a 2016 Apex, 2 DOS kits, and the Trident is what one will need to monitor and control? I figured it would be possible, otherwise it would be kinda pointless.

Will be exciting to see how it all shakes out. Hopefully they have it all hooked up and working at RAP

Sorry that was my Alkatronic plug. From what I understand the Trident only monitors.
 
Is it added with DOS? So a 2016 Apex, 2 DOS kits, and the Trident is what one will need to monitor and control? I figured it would be possible, otherwise it would be kinda pointless.

Will be exciting to see how it all shakes out. Hopefully they have it all hooked up and working at RAP


I would imagine that is they do not leverage the readings and have it to trigger the DOS, that would be a HUGE neglect of the equipment. With all the time they have spent getting it to market, you would have imagined that it would already be able to do so (time will tell). While time is a wasting, I am getting the benefit of my Alkatronic :).

The only things in life that are certain are death and taxes (and if you have been in the hobby long enough a tank crash :mad:). Had a crash happen to me back in my AC3 days. Power went out and nothing turned back on. Came home from work to murky water, lost a fortune.
 
Interesting tread. Cant wait to see everything at RAP Orlando this year!!!
I was at the APEX -trident announcement at MACNA. I heard the pitch.
I have three apex classic systems. I have had very little issues with my Apex stuff. I have a bum AUTO FEEDER that doesnt exactly work correctly but it feeds, usually....lol. , It is what it is. I think the concept of how the trident will work to test is far superior to PH probe type testing. We all know how ph probes can be. I think they" TRIDENT" legitimately is not ready yet.
I think its sucks they are not reverse compatible, but lets face it, it is a 15 yr old system that was not built for todays technology. No other controler company even attempts to keep there old model current. Its start all over again every time. They don't even have half the options APEX has " dose/ pumps/ ato's/ flow meters/ light integration/ par meters/feeders/Moon lights/probes/. nobody has all those items in one system like they do. I'm disappointed trident is not ready. I would have to fork out a tone of money to change my classics to new model controllers. I am pretty sure ill buy the KH guardian "now 600$" and just wait a year or two till prices are better and availability is better at this point. I told my self at MACNA I'd wait till RAP and decide. And this I what I will do. The APEX people are not mean spiteful liars. There business men n women who make products people want. You can't make everyone happy and make money and lead the industry with out costs. Think its funny how a month before APEX trident is supposed to come out Kh guardian drops 50% in price from its introduction price! Imagine being a buyer of a 1300$ unit that cost 600$ bucks now a year later.................. its is business strategy and we are the buyer. If money wasn't an object. I'd always buy APEX for its reliability. I have a pile of odd name old pumps n dosers n crap other companies make I have bought. But ill tell you none of my apex stuff is in a box right now. Enough said.
 
Interesting tread. Cant wait to see everything at RAP Orlando this year!!!
I was at the APEX -trident announcement at MACNA. I heard the pitch.
I have three apex classic systems. I have had very little issues with my Apex stuff. I have a bum AUTO FEEDER that doesnt exactly work correctly but it feeds, usually....lol. , It is what it is. I think the concept of how the trident will work to test is far superior to PH probe type testing. We all know how ph probes can be. I think they" TRIDENT" legitimately is not ready yet.
I think its sucks they are not reverse compatible, but lets face it, it is a 15 yr old system that was not built for todays technology. No other controler company even attempts to keep there old model current. Its start all over again every time. They don't even have half the options APEX has " dose/ pumps/ ato's/ flow meters/ light integration/ par meters/feeders/Moon lights/probes/. nobody has all those items in one system like they do. I'm disappointed trident is not ready. I would have to fork out a tone of money to change my classics to new model controllers. I am pretty sure ill buy the KH guardian "now 600$" and just wait a year or two till prices are better and availability is better at this point. I told my self at MACNA I'd wait till RAP and decide. And this I what I will do. The APEX people are not mean spiteful liars. There business men n women who make products people want. You can't make everyone happy and make money and lead the industry with out costs. Think its funny how a month before APEX trident is supposed to come out Kh guardian drops 50% in price from its introduction price! Imagine being a buyer of a 1300$ unit that cost 600$ bucks now a year later.................. its is business strategy and we are the buyer. If money wasn't an object. I'd always buy APEX for its reliability. I have a pile of odd name old pumps n dosers n crap other companies make I have bought. But ill tell you none of my apex stuff is in a box right now. Enough said.

That's why I like competition. Yes everyone is in it to make money (why else would you run a corporation?). Without competition we would not be where we are today with all of the automation that can only help further the hobby. I am very careful with my purchases so I do not have a bunch of stuff in boxes like you have. Maybe be more selective when you do buy stuff. I am sure you research like everyone, but with a pile of stuff, you gotta look yourself in the mirror and say to yourself, "I do not need this pump, etc, etc".

I know for us in the hobby it is difficult to not get the shiny new toy. I still am running my Reeflo Hammerhead that I bought when I setup my tank 4 years ago and my Jebao DC ump from 2 years ago that has been moved to my frag tank. Have a backup Reeflo Hammerhead just in case the current one decide to take a noise dive. It isn't the quietest, but their pumps have withstood the test of time and their warranty/support cannot be matched if you ask me. All I need to do is be able to turn it off/on through the Apex, nothing else.

I don't have a bunch of light laying around because I made my decision to go with Hydra52 from the beginning and they are still working great til this day. Also went with Vortech MP40wes and still have one running on my DT. Never had to buy skimmer, after skimmer to get something that just works (love my Vertex Alpha 200/Omega 180i). When you invest in a quality product it should withstand the test of time.

I am not loyal to a brand as much as I am loyal to a product that works.

As far as people being up-in-arms about the Trident not working with the classic, just get over it. It happens and just because your classic is still working, do not expect that it will ALWAYS work with the new stuff coming out (even the new Apex). Companies do it all the time (that is they way they continue to generate revenue - Business 101).
 
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IF YOU HAD TO TAKE A REEFING EXAM, WOULD YOU PASS?

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