Your aka definitely of warranty is Not what every one is talking about. It’s the simple fact he was mistreated, period. It’s based on his experience, his personal experience which umm You were not there. You have not a clue what the op went through. Spending that amount of money within a year. Is a huge problem. Sure if you have tons of money to throw away. In addition your post on how your do or build boats, you sailed way past my point. A boat is suppose to float on water, if a person just takes it to the lake or where ever they go with boats ans it’s launched on the lake, and just sinks,
Would you be happy? Warranty or not, warranty is there because of their items never broke they would be out of business. In addition it clearly states warranty is discretionary even under warranty. They and all most companies find reasons to not replace under warranty because they lose money.
In addition lol Ecotech are made in China, their parts are made in China. We know this because they use cree leds which are patented, which Ecotech has to order them from China, including the boards they go into.
I’m sorry as you said every one has their opinion if you like nobody is stopping you, but then let myself and others support what the op actually went through because you in fact were not there. You don’t know his system as well as he does. You absolutely don’t know what they spoke about. Yet you discredit him and take Ecotechs side. If their so amazing why do soo many people complain, I mean look on other sites that sell them. A very common complaint is terrible customer service, and faulty product. They can’t all be lying, I certainly don’t think he is lying. He asked for an led that would solve his problem. You didn’t offer any solutions.
actually current usa has been around longer than Ecotech. As a point of fact 2 lfs carry current usa lights where only 1 carries Ecotech and absolutely nothing else. Even places such as petco pet smart carry current usa but not Ecotech. In all the aquariums i have worked with and been gifted to study not a single one used Ecotech (no why do you think that is?) they use Chinese black boxes, current usa, mh, I have maybe seen one with hydras and nothing Ecotech. Aquariums are based on donations to buy products, they can’t do Ecotech. But their reefs are gorgeous, maybe there is more to growing an amazing reef than saying I use all Ecotech.
At least since your a designer, let’s design something that protect all his lights that use fans. I mean gosh I’m only in my second year of my residency (that’s after medical school by the way). I’m not a designer, but I can come up with ways to solve the problem he asked which is new leds to replace his Ecotechs that failed, and one that has good customer service. Don’t you think if he wanted and liked them so much he would have just replaced them? He has a very strong point, that’s been supported by several people. Even Kessill came onto support the user who had problems with a screw. Where is the great Ecotech on this forum? Where is there help for the op on this forum. I have yet to see them every and I’m on quiet a bit. He didn’t ask to be blasted because he doesn’t like Ecotech, and I don’t blame him one bit. At least I was able to come with an idea that might help him save the other two and certain fixtures. Oh by the way the reason current usa lights don’t have that problem is because of the heat sink. It removes heat but most important keeps the internal parts dry, even with wet air. I admit I have dropped mine into my tank. They are 72 inches long, and have the same hight profile has the radions and only 2.5 inches deep. Maybe that is why aquariums prefer them, they can’t replace Ecotech every year or two. It’s a friendly forum please just breathe and help solve the problem and Not make it worse. Your not out the light or money, have some sympathy.
