Red Sea Fail, very harsh!! But truthful IMO.

[ErikVR]

Could that be because they have a strong profit margin on Red Sea product?

The thing I can’t wrap my head around is that people pay a crazy amount for these luxury tanks, then they still defend the company when they have a serious defect. Why? The company isn’t doing anything to help people either, other than replacing the tank at cost plus freight. The tank is a fraction of the penalty the user faces in terms of flooring, livestock, drywall replacement, possible insurance premium issues.

I don't defend them when they have a defect. I say I trust them enough to keep the tank I have in my living room. All I read are a few stories online that I can't verify and can't determine the failure percentage of.

For example, if I couldn't buy a car by any manufacturer that has failures documented online, I wouldn't be able to buy a car.

And if I can find 9 failures of a McLaren and 10 failures of a Volkswagen, does that make McLaren more reliable? Or could it be that they sell only a thousand cars per year instead of a million?

 

[ErikVR]

With all due respect, you dont think this has ANYTHING to do with them making a ton of money off these products? You would really ignore the 100s and 100s of issues?

I personally know the owner and he wouldn't sell me something he doesn't stand for.

People swear by Volkswagens for reliability. I've owned one and it had more issues than any car I've owned. So now I'm never getting a VW ever again and I'll tell everyone not to get one. Thats not justified at all but that's how we work.

So unless I have a failure, my opinion stands. If I get a failure down the line, I'll gladly admit that they suck but until that day, I'm loving the brand

 

[CrunchyBananas]

I personally know the owner and he wouldn't sell me something he doesn't stand for.

People swear by Volkswagens for reliability. I've owned one and it had more issues than any car I've owned. So now I'm never getting a VW ever again and I'll tell everyone not to get one. Thats not justified at all but that's how we work.

So unless I have a failure, my opinion stands. If I get a failure down the line, I'll gladly admit that they suck but until that day, I'm loving the brand

In vehicle analogies, I’d argue this is more Ford Pinto territory rather than a couple lemon from a quality brand. When a company denies up and down there’s an issue, but then sends out extra supports for their product that was an issue, it’s a larger problem than just a few outliers.

 

[brandon429]

there are literally thousands of non broken red sea tanks, I can understand the loyalty from that %

they do have a higher % loss rate than any other model currently based on recent trending, but its no where near the success rate I truly believe. the loss rates are just too high for me, and this is the second go round with breaks

in 2015 we were doing this same thing/noting breaks and hoping the reissues would hold

 

[ErikVR]

Don't get me wrong, if mine were to fail I wouldn't even use my warranty to get a replacement tank. I would never get one by them again. But that goes for any brand.

Fool me once, same on you. Fool me twice, shame on me...

 

[knecht]

Has anyone reported a G2 failure? All the failures I have read about here or on Facebook have been the larger G1 series. I am not defending them, I am just trying to understanding if there are G2 failures. They were released in April 2022. Companies can resolve the issues and redeem themselves. Glass Cages had a bad reputation before Joe bought the company. Now everyone loves Glass Cages!

 

[zoomonster]

A couple weeks ago I was wondering through the for-sale forum looking for a second tank and just for Florida alone it looked like a RedSea fire sale LOL.

 

[MnFish1]

I got mine new in 2022, is that re designed or still an older one?

I would ask RedSea - there is no way of knowing - just based on the date

 

[MnFish1]

there are literally thousands of non broken red sea tanks, I can understand the loyalty from that %

they do have a higher % loss rate than any other model currently based on recent trending, but its no where near the success rate I truly believe. the loss rates are just too high for me, and this is the second go round with breaks

in 2015 we were doing this same thing/noting breaks and hoping the reissues would hold

No - you can't really say that - no offense. I can think of 3 brands that have had major issues with this problem - (leaking seams) - Not going to bring them up again - Unless you know the market share of RedSea vs company xxx and company yyy you can't say what you said. Additionally - the word on the street is that RedSea is actually more liberal than many companies with regards to talking about failures on their Facebook and other groups (I have no independent verification of this). The bottom line. IMHO - every aquarium - especially larger ones - have a risk of disaster. I broke a 5 gallon tank at about 7 years old - and it covered the entire reg-room floor. Note I'm not saying RedSea tanks didn't have a problem (if they didn't I'm not sure why they would have made the changes they did). The question - does the failure of Gen 1 tanks have much to do with the current purchase of a RedSea tank? IDK. Nor does anyone else. However, after reading all of the comments about rimless tanks - though they look sleek and modern - I'm not sure I would buy another one (even though the place that RedSea tanks seem to be leaking has nothing to do with the rimless status. )

 

[MnFish1]

With all due respect, you dont think this has ANYTHING to do with them making a ton of money off these products? You would really ignore the 100s and 100s of issues?

Can you point out the hundreds and hundreds of issues? Just curious

 

[MnFish1]

Newer Red Sea tanks have harden plastic they call armor seams on G2 tanks. Not sure if they are any better longevity but we will see …can’t imagine anyone buying Red Sea tank after reading this thread no matter what Red Sea have improved

The stands are also re-designed (AFAIK)

 

[MnFish1]

With all due respect, you dont think this has ANYTHING to do with them making a ton of money off these products? You would really ignore the 100s and 100s of issues?

Many stores feature RedSea tanks - as display tanks - as of today - I have not heard of any failures. I have a RedSea gen 1 tank - which is about 8 years old - with no problems (I did not care for the stand, however). Many aquarium stores do not make money on selling tanks - since people can buy them online. They make money on maintenance and livestock - not dry goods.

 

[MnFish1]

In vehicle analogies, I’d argue this is more Ford Pinto territory rather than a couple lemon from a quality brand. When a company denies up and down there’s an issue, but then sends out extra supports for their product that was an issue, it’s a larger problem than just a few outliers.

No offense - you have no data to support what you're saying. To do this you would need to know the number of RedSea tanks out there - and the number of failures. as compared to the others out there and their failures. Curious though - besides commenting online - have you spoken to RedSea - done any research as to the breakage/leak rate of other aquaria

 

[knecht]

I just read a FB post of a guy that has had two new IM tanks with bad seals. I only point it out because it can happen to any manufacturer.

 

[Northern Flicker]

Seems like the most vehement defenders of Red Sea their handling of this is coming from people who already own a Red Sea tank.

I don't know, but there could be some bias there. Sometimes I defend my Dodge even though I know it sucks and that the companies track record for support is bad.

 

[Northern Flicker]

I just read a FB post of a guy that has had two new IM tanks with bad seals. I only point it out because it can happen to any manufacturer.

Can you post some screenshots? I am curious what sizes.

 

[CrunchyBananas]

No offense - you have no data to support what you're saying. To do this you would need to know the number of RedSea tanks out there - and the number of failures. as compared to the others out there and their failures. Curious though - besides commenting online - have you spoken to RedSea - done any research as to the breakage/leak rate of other aquaria

Are you not the one consistently saying 70% of reef tanks are Red Sea? I’m just basing it on how many tank leaks I come across anecdotally. Having my full time job in the industry, most tanks around are marineland/aqueon, and I’ve seen more Red Seas leak than the cheaper brands (minus the marineland 300DD)

 

[MnFish1]

Seems like the most vehement defenders of Red Sea their handling of this is coming from people who already own a Red Sea tank.

I don't know, but there could be some bias there. Sometimes I defend my Dodge even though I know it sucks and that the companies track record for support is bad.

Yes - there is bias. However - there is also bias on the side of the people that have had their living room flooded - right? They are vehemently against RedSea - though they have no clue as to the failure rates of other tanks (nor do I - except by report). Within these reports something seems odd to me - why does the seam split in the bottom - in the middle - if it were because of the rimless design - seems like the most pressure would be on the top - as compared to the middle on the bottom. I guess it's an interesting engineering question. Having just taken down my smaller (100+ gallon redsea tank) - I will say the gen 1 stand was suboptimal. There was no leaking - but the configuration of the stand was poor IMHO. I still have a 200 gallon freshwater tank upstairs - not worried about it. It's about 5 years old. (OK - I'm a little worried about it) - but - I would be just as worried with a waterbed or another tank with he same style

 

[knecht]

Can you post some screenshots? I am curious what sizes.

Here you go. It is an SR120.

 

[MnFish1]

Are you not the one consistently saying 70% of reef tanks are Red Sea? I’m just basing it on how many tank leaks I come across anecdotally. Having my full time job in the industry, most tanks around are marineland/aqueon, and I’ve seen more Red Seas leak than the cheaper brands (minus the marineland 300DD)

Interesting - because there are numerous threads saying that MARINELAND tanks (the larger ones) - are an incredible risk≥. Had one - the stand was not great - and one seam was leaking - I gave it back to the fish store - and have a RedSea - which has been fine for 7 years