Red Sea tank failing?!?

[RJKain-777]

Hey every one, as most of you know I purchased a Red Sea 425xl back in August, and set it up beginning of September. Well, over the last few weeks the end panel has been pushed out, stretching the silicone quite a bit. Enough to raise a concern.
I contacted Red Sea with no avail, then posted in the Red Sea Facebook group, just to have my post removed.
What should I do?

 

[JumboShrimp]

Removing your post for raising a sincere, legitimate question is a 'two thumbs down' move. :mad:

 

[JoshH]

Man Red Sea must really enjoy digging there own grave. This is getting out of hand. Earlier today someone posted the same issue you're having with a 350, Red Sea told them it was fine, he came home the next day with a leak in the bottom seal.

Do you have any power heads on that end of the tank? It might be worth it to remove them for now to remove any added stress on the seams..

 

[ZoWhat]

Start by opening a SERVICE TICKET and start talking to Customer Support Managers. Move up the chain...

You always have the threat of calling the Better Business Bureau in Houstin Texas

 

[RJKain-777]

I’ll be taking the tank down this week. Not worth the risk of a leak.

 

[jsvand5]

Crazy how terribly these tanks appear to be constructed with the prices they charge.

 

[Phil D.]

Talk to Mr. Chien at Red Sea, he is really great and will get your problem addressed.

 

[ZoWhat]

Get the Extended 5-Year Warranty: Register Your Tank Now

Register your tank and join the Red Sea family to receive a free 3-year warranty. Selected countries are eligible for a 5-year warranty.

www.redseafish.com

 

[RJKain-777]

Get the Extended 5-Year Warranty: Register Your Tank Now

Register your tank and join the Red Sea family to receive a free 3-year warranty. Selected countries are eligible for a 5-year warranty.

www.redseafish.com

It’s registered. Was registered the day I purchased it 5 months ago

 

[jsvand5]

Are you sure it was even when you first got it? Any bubbles in the silicone?

 

[RJKain-777]

Are you sure it was even when you first got it? Any bubbles in the silicone?

Tank started doing this 2 weeks ago, before it was perfectly even, I’ve noticed the panel has gotten “looser” over the past week, if I push slightly on it, it goes back in. There is a light grey link in the silicone seem.

 

[Fishingandreefing]

Just keep hearing these horror stories about Red Sea and radion smh. They really need to step up their games.

 

[Fishingandreefing]

People, stop buying Red Sea! If a cheap tank leaks at least it was a cheap tank that you didn’t pay it with an arm and leg

 

[ccombs]

Here is my recommended solution to keep it from blowing open.

Cut 4 2x4 boards the length of the aquarium. Position them on the long sides, be sure they overlap the side glass, you do not want to push past this. Put each board high and low on the front and back side and lightly use a ratchet strap around the boards to pull pressure off front glass. DO NOT OVERTIGHTEN. This is a temporary fix until you can break it down or get a new tank and will keep water off the floor.

 

[Topekoms]

Reason #324598706234590867245098723645t098237459803475098652314985723490856235 I didn't buy a red sea system I would be beating down their door and demanding either a replacement with new warranty or my money back and buy something else

 

[hotdrop]

Wont take a lot of tanks failing to get them to loose serious money. Each insurance claim is 20-40k+ and you can bet that the insurer will get at lest half out of red sea.

 

[jsvand5]

Tank started doing this 2 weeks ago, before it was perfectly even, I’ve noticed the panel has gotten “looser” over the past week, if I push slightly on it, it goes back in. There is a light grey link in the silicone seem.

I’d drain it immediately then. If it’s only been set up for 2 weeks you might as well drain it and throw your rocks in a brute can. Not worth the risk. Better to happen now then when it’s a fully grown in reef.

 

[RJKain-777]

I’d drain it immediately then. If it’s only been set up for 2 weeks you might as well drain it and throw your rocks in a brute can. Not worth the risk. Better to happen now then when it’s a fully grown in reef.

It’s been set up since September, full of growing SPS

 

[JoshH]

It’s been set up since September, full of growing SPS

I'd throw a ratchet strap on it ASAP as mentioned above until you can get it drained. In the matter of a week if it's done this, you're tempting fate letting it sit there any longer without taking action...

 

[RJKain-777]

I'd throw a ratchet strap on it ASAP as mentioned above until you can get it drained. In the matter of a week if it's done this, you're tempting fate letting it sit there any longer without taking action...

im draining it tomorrow, I have a 40 gallon hex I’ll use for now.