BRS prices?

[KrisReef]

I noticed that they had some crazy prices and wondered if they were trying to raise cash with a fire sale?

She may have said; "Yes, but you have to pay in cash>"

 

[alton]

I posted my original complaint in the sponsors forum about having to pay normal prices verses a much cheaper price. Kind of aggravating but BRS has been a good supplier for many years, I can forgive them this once. I just received an email saying my order has shipped so lets see what happens?

 

[KrisReef]

I posted my original complaint in the sponsors forum about having to pay normal prices verses a much cheaper price. Kind of aggravating but BRS has been a good supplier for many years, I can forgive them this once. I just received an email saying my order has shipped so lets see what happens?

I have had these kinds of things go both ways. Often times the order is just cancelled and the payment refunded, even after they initially said it would ship. NOte: I have not had this kind of incident with BRS, but other vendors where the prices were too good to pass up! Good Luck!

 

[BZOFIQ]

any publicity is good publicity type event?

 

[SPS2020]

This is not a bait and switch. Pricing errors do not qualify as a bait and switch.

How do you know it was an error?

 

[College_Reefer]

I don't know why anybody would think that the prices would be honored. They have no legal obligation to honor them, they were mis-marked, no different than an item on a store shelf where the price is not honored at the register.

See, you say that yet I called out of curiosity and got confirmation from BRS this afternoon that the price I purchased it for would be honored

 

[areefer01]

See, you say that yet I called out of curiosity and got confirmation from BRS this afternoon that the price I purchased it for would be honored

Maybe the item you purchased was part of the original plan/sale?

 

[College_Reefer]

Maybe the item you purchased was part of the original plan/sale?

He confirmed it was not part of a sale and shouldn’t have been discounted but when he talked to his supervisor, he was told they were honoring the sale price

 

[Dom]

My order shipped.

As it should have.

 

[rtparty]

It was enough to get me to bite lol. Even if I just use it as a PH controller the price is hard to beat.

I have no need for a controller at this point but it makes me want to bite just because. Maybe I can control a space heater with it in my basement

 

[GARRIGA]

These opportunities for me like fishing. Should have been here an hour ago

 

[rtparty]

As it should have.

Why? They don’t have to honor an honest error and mistake. None of us are entitled to them honoring a very clear mistake

 

[Troylee]

Maybe the item you purchased was part of the original plan/sale?

This is an interesting thread lol… if they do honor all those “MISTAKES” was this really a mistake? Hmmm With all the rumors going around it’s hard to believe anything haha!

 

[Dom]

Why? They don’t have to honor an honest error and mistake. None of us are entitled to them honoring a very clear mistake

Because it's the right thing to do. Honoring the mistake is something I respect. I would do the same. Gestures like this are what keep me as a customer.

 

[BeanAnimal]

Because it's the right thing to do. Honoring the mistake is something I respect. I would do the same. Gestures like this are what keep me as a customer.

This is not directed at you BTW - jus an general observation.

Its easy to throw around platitudes about "the right thing to do" without having to be the party held to upholding it. I am sure we all do it in certain instances.

Who pays for the loss? Sure a simple mistake that costs a few bucks and a nice customer service gesture is one thing, but what if this error was to the tune of a $50K or $250K or more? Who loses their job or has their salary cut or what contractor gets fired to make up the difference?

I would not expect any vendor to take a loss on something due to a pricing mistake like this and would not expect a customer to demand that I honor such a mistake. Frankly, I would not want customers like that and would prefer they take their business elsewhere.

 

[Cell]

I would assume it depends on the margin of the item and/or if it was caught, dropped shipped (automated) etc. I imagine that they have a mess to deal with.

Not only humans, but shopping bots deigned to exploit things like this for resale.

Agreed, but you left no wiggle room in your previous comments.

I don't know why anybody would think that the prices would be honored. They have no legal obligation to honor them, they were mis-marked, no different than an item on a store shelf where the price is not honored at the register.

It appears that for a short time they mistakenly marked the entire site down 45% and people rushed to take advantage (orders will not be fulfilled). It was correctly corrected.

 

[BeanAnimal]

Agreed, but you left no wiggle room in your previous comments.

There is as much wiggle room as you want there to be. It was just a simple quick thought about expectations. Nice that some of you are getting stuff at a discount instead of a refund.

 

[BZOFIQ]

It was correctly corrected.

as apposed to incorrectly corrected. hmm

 

[BeanAnimal]

as apposed to incorrectly corrected. hmm

I can't see the autocorrect on my iPhone without my reading glasses, let alone type on one. I am old.

It should have said "It was corrected."

 

[tREEFarm]

as apposed to incorrectly corrected. hmm

No. As opposed to 'apposed'.