I mean it’s a difficult situation because the FTC states that any items sent to your address with your name on it are not subject to needing to be returned. Their mishap has caused me to need to drive out to the post office to send their package back as well as over a weeks worth of wasted time in setting up my new system. The final piece of the puzzle for my tank was in the mail and I was ready to spend the whole weekend transferring everything over but now I have to change all my plans and wait for my actual item to come