So the new norm is expect the normal routine in the middle of a pandemic on a non essential item? Most people probably wouldn't have ordered in the first place due to the "known" risks. Heck, there are a couple threads where this is discussed and even a podcast in which case it is mentioned. Similar ordering livestock in the summer or around the holiday shopping window.
There really is no justification for bragging on a web forum how they almost ripped ups a new one. Sounds like a typical internet bully or someone who belittles someone in a online game. In fact, your comment on "the UPS drivers being paid handsomely and need to act professional under stress" also applies to the profession the OP says they are in.
No one is saying they can't be upset or frustrated. But the whole they lied, sky is falling, and other nonsense needs to be scaled back. Doesn't matter if you agree about the pandemic or not most people are following the local, state, and federal regulations and sheltering in place.
Hell, I had a $1,400.00 item that said it required a signature upon receipt. Do you think they knocked on my door and requested it? Nope. They dropped it off as close as they could and left.
Guess what, I didn't come here and say I almost ripped them a new one.